TMW Promotional Terms & Conditions
Please read and follow the T&C below for any promotional campaigns that are available at our store, online and offline.
Bundled Item Promotion – T&C
1. General
- This bundled item promotion (“PROMO”) is organised by The Music Works (TMW).
- By participating in this Promotion, customers agree to be bound by these Terms & Conditions
2. Promotion Period
- The Promotion is valid only during the advertised period, while stocks last.
- TMW reserves the right to shorten, extend, or terminate the Promotion at any time without prior notice.
3. Eligibility
- The Promotion is open to retail customers purchasing qualifying products as specified by TMW.
- Purchases must be made through TMW’s official channels (store/website/authorised platforms).
4. Bundled Items
- Bundled items (free gifts, accessories, vouchers, etc.) are strictly non-exchangeable, non-refundable, and non-transferable for cash or other products.
- Images of bundled items are for illustration purposes only. Actual items may vary in colour, design, or model depending on availability.
- In the event a bundled item is out of stock, TMW reserves the right to replace it with an item of equal or greater value without prior notice.
- Bundled Free Bench is void if the customer chooses another bench option, whether upgrading or adding a new one. Customers who wish to have an additional bench may contact TMW to purchase it as an add-on item.
- No warranty applies to bundled items provided free of charge.
5. Returns & Exchanges
- Bundled items are strictly non-returnable and non-exchangeable, including but not limited to cases of minor cosmetic imperfections, packaging issues, or other non-functional concerns.
- If the main purchased product is returned or refunded (subject to TMW’s return policy), the bundled item(s) must also be returned in their original condition.
- Failure to return the bundled item(s) will result in the deduction of the bundled item’s retail value from the total refund amount.
6. Liability
- TMW shall not be responsible for any loss, damage, or injury resulting from the use of bundled items.
- TMW makes no warranties, express or implied, on bundled items provided free of charge.
7. Rights Reserved
- TMW reserves the right to amend, update, or vary these Terms & Conditions without prior notice.
- TMW’s decision on all matters relating to the Promotion is final and binding.