Shipping policy

Shipping Policy

Thank you for visiting and shopping at SG Saver. Below are the terms and conditions that constitute our Shipping Policy. 

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:

  • Standard Shipping: 5–10 business days

  • Express Shipping (if available): 3–5 business days

Delivery times may vary depending on your location, courier delays, or unforeseen circumstances.

Domestic & International Shipping

We currently ship to selected domestic and international locations.
If your country or region is not available at checkout, shipping may not be supported at this time.

Shipment Confirmation & Order Tracking

Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number (if applicable).
Tracking details may take up to 24–48 hours to become active.

Customs, Duties & Taxes

SG Saver is not responsible for any customs duties, taxes, or additional charges applied during or after shipping. These charges are the responsibility of the customer.

Delays

We are not responsible for shipping delays caused by:

  • Courier service issues
  • Customs clearance
  • Natural disasters or unforeseen events

However, we will always try our best to assist you.

Damaged or Lost Packages

SG Saver is not liable for products damaged or lost during shipping.
If your order arrives damaged, please contact the courier directly or reach out to us for assistance.

Incorrect Shipping Address

Please ensure that your shipping address is correct.
We are not responsible for orders delivered to incorrect addresses provided by the customer.