Musical Instruments Store & Workshop in Singapore

Bought a roland fp 30x for my son and was being introduced to the Electric piano by Ian as my son is still a beginner needed something that is good for starter and before transist to acoustic. Thank you for the great service and allowing my son to test the different piano.

Prompt delivery and good service.

Best service provided! Even though they made a wrong bench delivery with the piano, they promptly rearrange delivery on the correct bench within 2 days ! 🙂 pricing is reasonable as well. Definitely recommend music works for all piano needs!

Very good product and service. The delivery was like two days, all nicely packed.

Walked in and smooth transaction. Good customer service, staff was very patient and detailed.

Decent experience at the showroom, delivery date is arrangeable with the sales person in charge 😊

I feel TMW service is very responsive ，they care for customer and try whatever it takes to help on my order. I'm very appreciated the work TMW have done for me. The installers is very effective in their work. Very happy overall.

I had the pleasure of purchasing a piano from Ian, and I am delighted to share my exceptional experience with their customer service. Upon entering the store, I was warmly greeted by the staff, who exhibited an impressive depth of knowledge about the various pianos they offered. They took the time to understand my musical preferences, skill level, and budget constraints. What stood out to me was their patience in addressing my questions and concerns, ensuring that I felt confident in making an informed decision. In the end, we got the Casio Privia PX-S7000 and also got a lot gift from him. However, the delivery service was not the best, the guy was annoyed that he had to come twice. He came at 12pm, earlier than expected which is after 4pm , hence no one was at home (we already informed that no one is home at that time) so he had to come back at 7pm and he definitely was not happy about it, showing it to us as though we were at fault. That being said, the piano is still great, no regrets getting it.The Casio Privia PX-S7000 is a high-quality digital piano with a realistic feel and sound, it is also compact and lightweighted that is easy to transport, as well as having a sleek and modern design that looks great sitting in my home. Overall, my experience with Ian was great, but it was marred by the significant delivery scheduling and communication issues I encountered. The sales staff's professionalism was overshadowed by the lackluster execution of the delivery process. I hope that the store takes steps to improve their delivery coordination and communication to ensure a smoother experience for future customers.

Purchased Roland TD-02KV with PM-03 speaker from The Music Works on Lazada. Received 10 days (7 working days) after ordering. Opted for self-assembly, everything works well

It's really a very happy purchase experience, seller and assembler all friendly and professional. The seller is very patient in answering all my questions, no matter at any time, as long as they see my message, they will reply in time.